Refund Policy


Returns & Sale Items

* Sales Items

 *These prices are too good to be true because they are too good to be true & include free shipping.

All discounted garments are final sale and not returnable.

We will offer 1 courtesy size change (you pay that shipping, making sure package is trackable.

We will not be responsible for a lost package). You must email to sales@saramique.com for an RA number which must be on the outside of your box and easy to see.

The package will not be accepted without an RA. Please let us know in your email the style & size you are exchanging and size you are requesting.

If going from an SML size to a plus size, there will be an additional charge, plus shipping.

The discount is not applicable to any previously bought Sara Mique apparel. Discount garments can’t be brought to our store later for complimentary fitting and alterations.

Policy

Our policy lasts 5 days. If 5 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. Items are shipped within a week. If you have questions regarding a rush order, contact us directly VIA email; sales@saramique.com

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

- Protective Masks are NOT RETURNABLE

There are certain situations where only partial refunds are granted (if applicable)

  • Any item that is returned more than 30 days after delivery


Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at sales@saramique.com.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@saramique.com and send your item to: Sara Mique 4800 W Hillsboro Blvd, B6  Coconut Creek Florida US 33073.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping
To return your product, you should mail your product to:

Sara Mique 4800 W Hillsboro Blvd B-6  Coconut Creek Florida US 33073

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.